Policies

RESCHEDULING:

All sales are final with no refunds. Reservations may be rescheduled without forfeiture of funds paid with 24 hour notice prior to scheduled reservation time by emailing request to Reservations@TourHelicopter.com.



EQUIPMENT USAGE:

Aircraft and/or aircraft type substitution is possible at any time without notice.

Flight cancelation due to pilot discretion, weather or equipment maintenance requirements is possible without notice or compensation.



DEPOSIT POLICY:

Your nonrefundable deposit secures your time slot for one of our Helicopter or Panoramic Airplane Tours. Your deposit amount will be applied towards total cost of route selected when you arrive at our departure location.



PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Data collected will be used to process your payment and further business with our companies.



SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.