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Policies


SHARED GROUP FLIGHT POLICY:

All shared group flights require a three person minimum in our Robinson R44 helicopters or a five person minimum in our Bell Long Ranger helicopter. If you reserve with fewer than minimums in your party you may join others who wish to fly the same route when you arrive. However, if there are not minimum number of persons in total ready to fly your selected route, you will need to select a private tour route and pay the cost of that private tour route selected.

Passengers within shared group flights may be combined with others or seated separately within different helicopters as necessary to maximize utility and safety of helicopters. All passengers older than 24 months of age will pay regular price per seat. Passengers failing to arrive and check in at least 30 minutes prior to scheduled departure time must take private route or forfeit deposit.


PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. Data collected will be used to process your payment and further business with our companies.


SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.


REFUND POLICY

All sales are final and no refunds. Reservations may only be rescheduled without forfeiture of funds paid with proper notice prior to scheduled reservation time by emailing request to Tom@TourHelicopter.com